Center for Research on Equity and Innovation

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Below are protocols and tools, developed by CREI, for supporting improvement science work in schools.
Understand the problem
Empathy Interviews
Learn about the problem from a user's perspective

Fishbone Diagram
Unpack the root causes contributing to a problem

Expert Convening
Learn from people who have relevant expertise

Digging into Data
Help a group engage in productive dialogue about data

Process Mapping
Better understand the process leading to a particular outcome

Understand the problem while taking action
Driver Diagram
Generate a shared “theory of action”

Looking at Student Work
Engage in a collaborative analysis of student work

Mapping Bright Spots
Surface high leverage practices within your system

Take action
DSAP (Do-Study-Act-Plan)
Capture learning from a PDSA cycle in a simplified format

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